Quality and Reliablility

With 50 staff in our Hangzhou office and showroom
we have an unrivalled infrastructure in China.

We set important luggage testing criteria necessary because of the differing standards from country to country.

We have worked with all of the major retail audit and testing companies worldwide with complete compliance and factory accreditation.

Unlike the ‘leading independent testing companies’ all of our staff are luggage specialists – we know where to look for the potential problems and how to solve them ensuring trouble free shipment for our customers.

We understand the importance of consistency in supply when we make so many permanent range product for leading retailers globally. We can track all products by batch number and have ISO 9001 accredited procedural systems making sure we take care of every detail.

Our returns percentages are below 1% and we feedback all information constantly ensuring continual product quality improvements.